Hum Security & Privacy FAQs
Privacy & Security
The Primary Account Holder and Hum Customer Service Agents can view the locations of any Hum equipped vehicle. Family Members can also have visibility of any vehicle shared by the Primary Account Owner.
Sorry, downloading or exporting data is not supported at this time.
Hum+ & Hum× uses GPS for features including Safety Score, Vehicle Location, Driving History, Boundary Alerts, Pinpoint Roadside Assistance and Crash Response. These features identify the GPS location of the vehicle where the Hum OBD Reader is installed.
The Hum App uses your GPS location for Safety Score and the navigation features.
To change how Hum uses your GPS location, you can remove the Hum Hardware from your vehicle or edit your smartphone’s privacy settings.
You review and agree to Hum’s terms of service when you create an account or by continuing use of the service. You can review Hum’s terms of service at www.hum.com/terms-of-service/. If you do not wish to agree to these terms, you can delete the app.