Getting your Hum+ or Humx system set up is easy. Simply visit the Setup page at hum.com/setup for a step-by-step guide. You can also check out the how-to video at the same link.
With the free Hum App, there is no hardware to activate. You only need to create your account in the Hum App. To learn about all Hum products, please visit hum.com. From the Hum App, you can also select Settings > My account > Upgrade.
Once you've completed the installation and after your first drive, you'll begin seeing dashboard updates in the Hum App and the Hum Customer Portal. Plus, you'll be ready to set up driver alerts, view your Driving History, access Vehicle Location information and more.
If you're having difficulty installing your Hum System, please call Hum Customer Service at (800) 711-5800, and we'll be happy to help.
To pair your mobile phone with your speaker, first make sure your speaker is charged and your Hum OBD (On-Board Diagnostics) Reader is correctly installed. Then follow these steps:
TIP: For the best hands-free calling reception, make sure the Hum Speaker is attached to the driver's sun visor or is in front of the person speaking.
Call Hum Customer Service at (800) 711-5800.
The Bluetooth® status LED provides the following indicators:
The Hum Speaker's LED light ring provides the following indicators:
The Hum OBD Reader plugs into your car's OBD-II port. The OBD-II port location varies from car to car, but typically it's located underneath the dashboard panel and to the left or right of the steering wheel. For help finding your car's OBD-II port, go to hum.com/port.
It depends on the Hum Product you are using.
You have two options:
You do not need to be a Verizon Wireless customer and you can use the free Hum App without a Verizon Wireless account. Simply download the Hum App from Google Play or the App Store to get started.
You also do not need to be a Verizon Wireless customer to use Hum+. Simply purchase the Hum+ equipment from a Verizon Wireless retail store, or a participating retailer, and download the Hum App to get started.
If you’re subscribed to Hum+ or Humx, you need the Hum OBD (On-Board Diagnostics) Reader in order to enable to most features included with your Hum+ or Humx Service.
Some models of Hum include a Bluetooth® Speaker that allows you to talk hands-free and keep two hands on the wheel. If you have a Hum Speaker, it is important to keep it charged to access emergency assistance if Hum detects a crash, use hands-free Bluetooth® calling, and to have Hum Customer Service just a push of a button away.
If you’re only using the free Hum App and are not subscribed to Hum+ or Humx Service, then you can use the Hum App without any other Hum Hardware. Free Hum App users have access to Safety Score, Navigation, and Local & Travel Discounts.Not necessarily. You can download the Hum App for free and get access to Safety Score, Navigation, and Discounts without purchasing the Hum equipment. Although, without the equipment you'll miss out on many awesome features that Hum+ and Humx offer.
NumberShare is currently only available to customers with a Verizon Wireless cell phone plan.
You can change the order of your NumberShare contacts on the Hum App. Your contacts will appear on the Humx Speaker in the same order as they do within the app.