Because it’s frustrating to not know where your car is, Hum lets you know in a single tap. So whether you are searching for your car in a stadium parking lot or just not the remembering type, GPS-powered Vehicle Location shows you where your Hum-equipped cars are and where they’re going — in near real time.
You’ll never need to drop a pin again. Use the app to check your car’s exact location and find your parking spot on the street, at the stadium lot or in a garage.
Feel comfortable with someone else behind the wheel and know that you can use GPS location to find any of your Hum-equipped cars in the event of an emergency or accident.
Vehicle Location works alongside another Hum feature, Stolen Vehicle Assistance, to help authorities find your missing or stolen vehicle by connecting them to an agent who can help using near real-time GPS car tracking.
I was able to give the police a play by play on exactly what happened with my vehicle. It was truly a blessing and my whole family is now sold on this device as well as my friends! Way to go Hum for saving my day!Laura A
From Fraziers Bottom, WV
You can see where all of your Hum-equipped cars are parked and where they’re going in near real time via a map in the app. The map shows you the location of your vehicles, not your smartphone’s location. Vehicle Location does not provide the level of the parking structure where your car is parked, but you can manually add this through Parking Reminders in the app.
If your car has been stolen, you must first file a police report. Then, you can contact Hum Customer Service at (800) 711-5800 and provide the case number from the report. We’ll attempt to determine your vehicle’s GPS location using the Vehicle Location feature to assist law enforcement in their recovery efforts. We can’t help you unless a police report number is provided. For more information, please refer to Hum’s terms of use at hum.com/terms-of-use/.
Only a limited number of people can see your Vehicle Location. The primary account holder can view the locations of all Hum-equipped vehicles on the account. Hum Customer Service agents can access Vehicle Location information for purposes such as Pinpoint Roadside Assistance, Crash Response, and Stolen Vehicle Location Assistance. Additionally, only account holders can view Vehicle Location.
Hum+/Humx
Hum+ & Humx uses GPS for features including Safety Score, Navigation, Vehicle
Location, Driving History, Boundary Alerts, and Parking Reminders.
The Safety Score and Navigation features identify your GPS location based on your smartphone. Features including Vehicle Location, Driving History, Pinpoint Roadside Assistance, and Crash Response identify the GPS location of the vehicle where the Hum OBD Reader is installed.
Hum App
The Hum App uses your GPS location for Safety Score and the Navigation
features.
To change how Hum uses your GPS location, you can remove the Hum Hardware from your vehicle or edit your smartphone’s privacy settings.
