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Vehicle Location

Find your car(s) from your phone.

Because it's frustrating to not know where your car is, Hum lets you know in a single tap. So whether you are searching for your car in a stadium parking lot or just not the remembering type, GPS-powered Vehicle Location shows you where your Hum-equipped cars are and where they're going — in near real time.

Now you can

  • Remember where you parked

    You’ll never need to drop a pin again. Use the app to check your car’s exact location and find your parking spot on the street, at the stadium lot or in a garage.

  • Hand over the keys with confidence

    Feel comfortable with someone else behind the wheel and know that you can use GPS location to find any of your Hum-equipped cars in the event of an emergency or accident.

  • Track your stolen car

    Vehicle Location works alongside another Hum feature, Stolen Vehicle Assistance, to help authorities find your missing or stolen vehicle by connecting them to an agent who can help using near real-time GPS car tracking.

I was able to give the police a play by play on exactly what happened with my vehicle. It was truly a blessing and my whole family is now sold on this device as well as my friends! Way to go Hum for saving my day!
Laura A

Fraziers Bottom, WV

How it works

You can see where all of your Hum-equipped cars are parked and where they’re going in near real time via a map in the app. The map shows you the location of your vehicles, not your smartphone’s location. Vehicle Location does not provide the level of the parking structure where your car is parked, but you can manually add this through Parking Reminders in the app.

Frequently Asked Questions

  • How do I use the Stolen Vehicle Assistance feature?

    If your car has been stolen, you must first file a police report. Then, you can contact Hum Customer Service at (800) 711-5800  and provide the case number from the report. We'll attempt to determine your vehicle's GPS location using the Vehicle Location feature to assist law enforcement in their recovery efforts. We can't help you unless a police report number is provided. For more information, please refer to Hum's terms of use at hum.com/terms-of-use

  • Who can see my Vehicle Location?

    Only a limited number of people can see your Vehicle Location. The primary account holder can view the locations of all vehicles on the account. Hum Customer Service agents can access Vehicle Location information for purposes such as Pinpoint Roadside Assistance, Emergency Assistance and Stolen Vehicle Location Assistance. Additionally, only account holders can view Vehicle Location.

  • When does Hum use my GPS location?

    Hum+ / Humx
    Hum uses GPS for features including Safety Score, Navigation, Vehicle Location, Driving History, Boundary Alerts and Parking Reminders.

    The Safety Score and Navigation features identify your GPS location based on your smartphone. Features including Vehicle Location, Driving History, Pinpoint Roadside Assistance, and Emergency Assistance identify the GPS location of the vehicle where the Hum OBD reader is installed.

    To change how Hum uses your GPS location, you can remove the Hum equipment from your vehicle or edit your smartphone's privacy settings.

    Hum App
    The Hum App uses your GPS location for Safety Score and the Navigation features.

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