Recovering a stolen vehicle can be difficult. But with Stolen Vehicle Assistance, Hum agents can help authorities track down your car. Using real-time location services, we can report the vehicle’s whereabouts to law enforcement, helping them get it back for you.
Once you report the theft to the police, give Hum your police report number and our agents will work with law enforcement to locate your vehicle as quickly and safely as possible.
If my car is ever stolen, I would think law enforcement could track it down that way. There are no downsides to having this service.Evan
If your car has been stolen, you must first file a police report. Then, you can contact Hum Customer Service at (800) 711-5800 and provide the case number from the report. We’ll attempt to determine your vehicle’s GPS location using the Vehicle Location feature to assist law enforcement in their recovery efforts. We can’t help you unless a police report number is provided. For more information, please refer to Hum’s terms of use at www.hum.com/terms-of-use/.
The Primary Account Holder and Hum Customer Service Agents can view the locations of any Hum equipped vehicle. Family Members can also have visibility of any vehicle shared by the Primary Account Owner.
Hum+/Hum×
Hum+ & Hum× uses GPS for features including Safety Score, Vehicle
Location, Driving History, Boundary Alerts, Pinpoint Roadside Assistance and Crash Response.
These features identify the GPS location of the vehicle where the Hum OBD Reader is installed.
Hum App
The Hum App uses your GPS location for Safety Score and the navigation
features.
To change how Hum uses your GPS location, you can remove the Hum Hardware from your vehicle or edit your smartphone’s privacy settings.
