logo-small
Mehanics Hotline

Car questions? Call for answers.

Having Hum in your car means having a mechanic in your corner. Use the Mechanics Hotline to talk to independent, certified mechanics for unbiased advice on vehicle issues, estimated repair prices, and more.

Hum detected low voltage in my battery. I was able to get it checked and replaced while it was under warranty. Hum saved me out of pocket expenses and kept me from possibly being stranded.
Nici

How it works

Hum partners with independent mechanics who are certified by the National Institute for Automotive Service Excellence (ASE).

There are two ways to reach the Mechanics Hotline:

  1. You can call Hum Customer Service at (800) 711-5800 and ask to be connected to the Mechanics Hotline.
  2. If you have a Hum Speaker, you can use it to place a customer service call and ask to speak to a mechanic.

Frequently Asked Questions

  • How do I reach the Mechanics Hotline?

    There are two ways to reach the Mechanics Hotline:

    1. You can call Hum Customer Service at (800) 711-5800.
    2. You can press the blue customer service button on the Hum Speaker and ask to be connected to the Mechanics Hotline.

  • How can Hum help with my routine maintenance and service?

    Hum can help you stay on top of vehicle maintenance in a number of ways:

    1. You can set maintenance reminders to help you remember when routine services such as tire rotations and oil changes are due
    2. You can access live advice from ASE-certified mechanics through the Hum Mechanics Hotline
    3. You can add maintenance reminders based on the service schedule that your car manufacturer suggests

  • Would Hum detect all the issues my car can have?

    Unfortunately, no. Hum can detect many issues that are identifiable through your car's OBD (On-Board Diagnostics) system only. Some examples of issues that are not identifiable through your car's OBD system include: low fuel, low windshield wiper fluid, low tire pressure, and headlights or taillights status.

    If you suspect something may be wrong, but haven't received an alert from Hum, you can call the Mechanics Hotline for advice from an ASE-certified mechanic. Press the blue customer service button on the Hum Speaker or call (800) 711-5800. and ask to be connected to the Mechanics Hotline.

Go To FAQ

Find the Hum that's best for you!

See All Hum Products
all-products