If the Hum OBD (On-Board Diagnostics) Reader detects an incident or collision, the Hum System notifies the Hum Emergency Response Center and help will be sent to your car’s location.
If you do not have a Hum Speaker, help will automatically be dispatched to your vehicle’s location.
If you have a Hum Speaker, you will automatically be connected with the Hum Emergency Response Center via the speaker. A trained agent will help determine what kind of assistance, if any, you need. If an accident is confirmed or if there is no response from the driver, Hum will still send help to your location.
If the Hum OBD Reader has become dislodged from the On-Board Diagnostic (OBD-II) port during the incident, causing a loss of power, the Emergency Response Center cannot be notified.